The screen has randomly gone black, and nothing I can do will get it to show anything other than a black screen. Got everything setup and working with no issues, and he used it successfully for about a week. Got a brand new Nest Hub Max for my father-in-law (who lives in a nursing home). I think any warranty it would have had is likely up, but is it possible to replace it?Īnd looking at even more reports, the black screen issue isn’t just limited to the Nest Hub, but also the Nest Hub Max is affected too. I’ve read other posts on this issue and have not seen any resolution. I’ve tried to do a factory reset but nothing happens. I’ve unplugged it multiple times and it shows the G then goes to a black screen. It does not respond to voice commands, and the app says it is not connected. Woke up this morning and it’s stuck on a black screen. The Google home hub I’ve had for over a year does not work anymore. I know it’s not the lights because when I plug it in it does the google booting up thing but after a few minutes it goes back to that black screen. I even tried to factory reset it and it won’t factory reset. I’ve unplugged it and plugged it back in multiple times and it’s not working. My nest hub is lighting up a black screen, the brightness has never been touched. According to reports in the forums, the Nest Hub won’t turn on for some users.Īpparently, the Nest Hub display stays on the G logo (booting screen) forever and for some users, the screen eventually turns black, leaving them with an essentially dead device. Having been around for over two years now, it looks like age is beginning to catch up with the smart display. It gets even worse for those seeking to keep holding onto their 1st-gen Nest Hub units. This doesn’t sound like good news for owners of the original Nest Hub from 2018 looking to upgrade to the newer model. With these sensors, the latest edition of the Nest Hub also tags along support for gesture controls, but even so, the guys at The Verge still think it’s “laggy, sluggish to respond, and has stuttering animations all over the place.” Google launched the 2nd-gen Nest Hub earlier this month, boasting support for automatic sleep tracking through the use of special sensors hidden in the display bezel. Original story (published on March 31, 2021) follows: New updates are being added at the bottom of this story…….
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